Returns & Guarantee

Your piece is covered by a one-year warranty, beginning from the date of delivery as confirmed by tracking.

Should any defect arise within this period, we’ll gladly arrange a complimentary repair or replacement. If a repair isn’t feasible or the item is out of stock, we’ll exchange it for a piece of equal value. All shipping costs are covered by us, so you can enjoy your purchase with complete peace of mind.

Please note that the warranty does not cover the following:

• Damage resulting from improper use or accidental mishandling
• Everyday wear and tear, including scratches, scuffs, deformation, or minor cracks
• Loss, theft, or damage from accidents or natural events where the original item cannot be returned

Each frame includes a one-time lens replacement guarantee, valid for 180 days from your delivery date (as confirmed by tracking).

Should your lenses develop any unforeseen damage or quality concerns within this window, we’ll gladly replace them at no additional cost.

Please note that replacements requested for the following reasons will be subject to standard shipping, lens, and processing fees:

• Damage from improper care or accidental misuse
• Everyday wear and tear (including scratches, cracks, chips, or warping)
• Prescription inaccuracies due to input errors